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Loyalty Scheme

Prestige Points that flourish

Introducing our NEW loyalty reward scheme, where you collect Prestige Points on every order to unlock exclusive rewards! It's our way of saying thank you for choosing Prestige Hampers to make every occasion extraordinary.

Join Our Loyalty Scheme
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Loyalty Scheme Example

How Does it Work?

Collect Prestige Points with every bouquet or gift you send, every £1 spent equals 1 point, accumulate points to unlock exclusive vouchers!

Flower Join Prestige Hampers

Create an account or make sure you already have an existing account.

Flower Earn Points

For every £1 you spend on Prestige Hampers, you earn 1 Prestige Point.

Flower Unlock Rewards

Exchange points for exclusive Prestige Hampers vouchers.

Flower Shop & Save

Apply your voucher at checkout to redeem.

Double Points

on your first order!

To celebrate the launch of our new loyalty scheme, we're giving you double points on your first order placed from 3rd July 2025.

Don't miss out on this limited-time welcome offer - it's our way of saying thank you for choosing Prestige Hampers!

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Frequently Asked Questions

Got questions about our loyalty scheme? You're in the right place. This FAQ section is designed to help you understand how our loyalty program works, from earning points to enjoying exclusive rewards.

How does the Prestige Points loyalty scheme work?

It's simple! For every £1 you spend at Prestige Hampers, you'll earn 1 Prestige Point. These points accumulate in your account, bringing you closer to exclusive rewards. When you've earned enough points for a reward, you can claim it as a credit balance to use on your future orders.

How do I earn Prestige Points?

You automatically earn Prestige Points every time you make a purchase on the Prestige Hampers website. Just ensure you're logged into your account when placing your order. For every £1 you spend, you'll receive 1 Prestige Point.

How do I claim my Prestige Points reward?

Once you've accumulated enough Prestige Points for a reward, you'll see the option to claim your voucher in your account dashboard. Simply click to claim your reward, and the corresponding credit will be instantly added to your account balance.

Do my Prestige Points rewards automatically apply to my next order?

Your rewards are added as a credit balance to your account, not automatically applied. When you're ready to make a purchase, proceed to the checkout. You'll see an option to apply your available credit balance from your Prestige Points rewards to your order total.

What are the different reward tiers and what is the final reward?

As your Prestige Points grow, so do your rewards! You can claim vouchers at different point milestones. Our top reward is reached when you accumulate 600 Prestige Points, which can be claimed for a £35 voucher.

Do my points reset after I claim a reward?

No, your points do not reset every time you claim a reward. Your Prestige Points continue to accumulate. When you claim a specific reward (like the £5 voucher for 50 points), that particular reward becomes inactive. Your total accumulated points remain, allowing you to work towards higher tiers or claim the next reward.

What happens when I reach the final reward of 600 points?

When you reach 600 Prestige Points and claim your £35 voucher, 600 points will be deducted from your total. This effectively resets your points balance for the highest reward tier. Any points you've earned above the 600 points required for this final reward will remain in your account, and you can then start building up your Prestige Points all over again towards your next set of rewards!

Can I opt out of the loyalty scheme?

No, all active accounts are opted in.

Are points deducted should something go wrong with my order?

Should our service fall short of expectations the points given for your specific order will remain, however should you cancel your order, through no fault of Prestige Hampers/Hampers the Prestige Points earned will be removed. Points being added or removed is at the discretion of our customer service team who will make decisions on an individual case basis.

If I close my account can I have my credits as a refund?

As Prestige Points have no monetary value, any points earned will be lost.

Can I accumulate my points?

Yes - you can accumulate your points, however only 600 points can be redeemed as a maximum at one time.

*Customers can earn double points on their first order from the launch of our loyalty scheme - 3rd July 2025

For our full details on our loyalty scheme please see our FAQ's.

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